Delivery

DELIVERY AND RETURN

DELIVERY

The delivery is free,

and effective in France, Belgium, Spain.

We do not deliver in Corsica or in the DOM-TOM.

DELIVERY TIMES

If all the products of your basket are in stock:

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Your order can be sent several times if some products are out of stock. We will send you the products in stock in a first parcel, and the products being restocked in a second parcel when the time comes.

CARRIER

For generators, delivery is made within 2 to 4 days by the SCHENKER carrier

For small packages or portable energy station, delivery is made within 24 to 48 hours by the carrier CHRONOPOST.

FOLLOW-UP

As soon as your package has been shipped, you will receive a tracking link.

If you have any problems with the delivery, do not hesitate to contact us at 01.86.90.50.85

Please take the time to check the product before signing for it. If there is any problem with the product, please refuse it and contact us.

STORE PICKUP

Store pickup is possible in 1 hour, only for products in stock in our warehouse in Bailly-Romainvilliers. -> FOR ALL PRODUCTS IN STOCK, THE MENTION "2 TO 4 DAYS" WILL BE ADDED TO THE PRODUCT.

For the other products you will be informed in due time by mail and/or telephone, of their availability

RETURN PRODUCT

All product returns must be made within 14 days of purchase.

If you wish to return the package, the shipping costs will be at your charge.

Please note! If you cannot find a transport solution to return the product, we can schedule a pick-up for you through our transport company.

The returned product must have its original packaging, be clean, empty (no gasoline, no oil) and have been running for less than 1 hour